Bars need to be conceived and built for the local audience, not the personal tastes of the owner. Huge mistakes are made with regard to market research and concepts. Research and capital are paramount!

I believe that every person's failure is their fault, every single time.

A bar is a factory, a marketing organization, and a service organization all in one.

I have no personal or professional regrets. I really don't.

I'm a really happy guy. I have a great career, a wonderful wife and family.

People see themselves on camera. They're ashamed of the things that they do, so they have a choice: Either they accept responsibility for it, or they blame the show for it. It's a human reaction.

When I meet with people who are ineffective managers with failing businesses, I can't change what they do - I have to change the way they think.

Keeping a bar clean is basic in this business. Having a staff that speaks adequate English is basic.

I think the greatest mistakes have been my greatest lessons.

I've made stupid investments. I've made stupid decisions as an employee. I've made foolish decisions as a manager. I've gotten fired. I've lost businesses. I went through all of those things.